Consumer Health Data Privacy Policy

This Consumer Health Data Privacy Policy describes how Reform MD Rx collects, uses, and shares "consumer health data" as defined under applicable state consumer health data privacy laws. "Consumer health data" generally includes personal information that is linked or reasonably linkable to a consumer and that identifies the consumer's past, present, or future physical or mental health status.

Depending on how you interact with our website and services, the consumer health data we may collect can include identifiers such as your name, email address, telephone number, and mailing address; information about your health conditions, symptoms, and concerns; information about your medications, treatments, and wellness goals; and information about the treatments and services you browse or request through the platform.

We collect consumer health data that you provide directly to us when you complete a form, begin an evaluation, request information about a treatment, or otherwise correspond with us about your health. We also collect information automatically through your use of the website, such as your browsing activity and the pages and treatments you view.

Clinical care and medical records are handled by the treating provider and its healthcare organization. This policy addresses consumer health data collected through our website and general support services. It does not replace the privacy notices of the healthcare organizations responsible for your care.

We use consumer health data to operate and maintain our website, to respond to your requests, to help you access telehealth services, to communicate with you, to provide general support, to improve our platform, to analyze and understand how visitors use our website, and for other purposes described in this policy or disclosed at the time of collection. We do not collect consumer health data for the purpose of inferring or diagnosing a health condition without your knowledge as described under applicable law.

We may share consumer health data with our service providers and contractors who help us operate our website and services, under agreements that require them to protect the information. We may share information when required or permitted by applicable law, in response to legal process, or to protect the rights, property, or safety of our users or others.

When you seek care through the platform, the healthcare organization that provides your care receives information you provide and handles it under its own privacy practices. We are not responsible for the privacy practices of independent healthcare providers or other third parties.

Subject to applicable law, you may have the right to know what consumer health data we collect about you; to access or obtain a copy of your consumer health data; to delete your consumer health data; to correct inaccurate information; to withdraw your consent to the collection, use, or sharing of your consumer health data; and to limit the use or sharing of your sensitive consumer health data. Not all rights apply in all circumstances, and certain exceptions may apply under applicable law.

We use reasonable administrative, technical, and physical safeguards to help protect consumer health data. However, no method of transmission or storage is completely secure. We retain consumer health data for as long as needed to provide our services and for as long as necessary or appropriate to comply with our legal obligations, resolve disputes, and enforce our agreements.

We may create and use deidentified or aggregated information that is no longer reasonably linked to an identified individual or household. Information that is deidentified under applicable law is not subject to the rights described in this policy.

We may update this Consumer Health Data Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.